Trusted by leading global brands
Stimulus Upload
Upload stimuli to get direct qualitative consumer feedback on your creatives, useful to test your ad, concept or pack design.
Chat with AI Report
Ask AI to filter through chat transcripts to gage consumer sentiment specific to your research questions.
Advanced Targeting
Narrow down your target audience by selecting questions to filter out your audience in order to better connect with your consumer.
Resources
Frequently Asked Questions
1How long does a chat / connection take?
A connection takes 30 minutes (including both the screening phase and the actual conversation)
2What languages can you run?
At the moment we cover 18 countries and the following languages:
English (UK, US, Australia, Canada, India, South Africa)
French (France)
Spanish (Spain, Mexico)
German (Germany)
Portuguese (Brazil)
Italian (Italy)
Dutch (Netherlands)
Turkish (Turkey)
Arabic (UAE, KSA)
Chinese (China)
Vietnamese (Vietnam)
Simultaneous translations are always included: even if conversations happen in the native language, summary and verbatim will be provided back in English. Do you need to run a project in a country that is not on this list? Reach out to us and we can quickly add it.
Simultaneous translations are always included: even if conversations happen in the native language, summary and verbatim will be provided back in English. Do you need to run a project in a country that is not on this list? Reach out to us and we can quickly add it.
3Is 30 minutes enough to cover qualitative research?
Yes, 30 minutes can cover 20 to 25 in-depth questions, including deep-dive probing.
4 How do you recruit respondents?
Respondents are recruited via a mix of selected panel providers and programmatic channels. The quality of respondents is continuously monitored to be optimized.
5How many questions can I ask?
For exploratory chats (understanding consumers, categories and markets), we can accommodate 20 to 25 questions. When testing stimuli, we recommend no more than 10 questions per concept tested, plus 3 extra questions.
6Can you recruit B2B audiences?
This all depends on targeting specifications and feasibility. BoltChatAI has been primarily created for consumer categories, however, it can target some B2B audiences, assuming incidence rates are not too low. Please get in touch with the support team to discuss this.
7Why a minimum of 10 consumers for every project?
10 consumers will provide enough information and a variety of responses to identify patterns and commonalities in the answers, to draw qualitative insights. Lower than that and there might be ‘outliers’ skewing the conclusions.
8Is the budget the same for all markets?
Cost does not change by geography. Once you buy a plan, you can use it for as many countries and targeting specifications as needed, using the available credits.
Do you have further questions?
Please book a demo or use the contact form to reach one of our team members.
