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Here at Bolt, we are always striving to push the boundaries of innovation, redefining what’s possible for market research by developing new features that will take your BoltChatAI experience to the next level. Our dedicated development team is relentlessly refining and perfecting the next wave of features, designed to boost your consumer interactions and gain deeper insights.
Below, you’ll find a comprehensive month-by-month update list of our newest features, designed to deliver the wow-factor that sets BoltChatAI apart.
Update Notes – July 2024
Below you will find all of our updates from July 2024:
New Country
Another new country has been added to BoltChatAI, bringing the total to 35. Malaysia is the latest addition, expanding our reach and enabling even more diverse consumer insights. Now you can explore fresh perspectives and gather valuable data from one of the fastest-growing countries in Asia.
Reply with video
Now you can request respondents to submit video answers. You can include up to 5 media response requests (photo, video or audio) in your chat guide. These recorded videos are quickly transcribed and checked by our AI-Moderator, ensuring accurate responses. All media uploads are available in the final report section, or you can use the “export media” function to download everything.
Meta Analysis
Introducing July’s biggest update, Meta Analysis. This feature is your new secret weapon for comparative insights. By clicking our new dashboard link, you can search across multiple projects at the same time and have the AI Moderator perform a comparative analysis. You can select up to 20 projects for the AI Moderator to compare at the same time.
Bolt Discover Section
We have added all of our Bolt Discover projects to a public tab on BoltChatAI. Here you’ll find a selection of projects from our Thursday Discover Newsletters. These projects are the perfect way to explore and experiment with our report functionalities like Chat with AI Report. Think of it as your personal sandbox to see how powerful and versatile the platform can be.
New Project Types
Now when you create a project, you’ll see the ‘Project Type’ tab. You will see a few different options to pick from. When you choose a project type, for example Concept Test, the objective, burning question and chat guide are all pre-populated with relevant content, such as concept-specific questions and smart probing questions. This makes setting up your projects easier and more efficient than ever before!
API Capability
We’re opening up a whole new world of possibilities with our API integration. This allows you to seamlessly integrate BoltChatAI with your preferred internal platforms, streamlining your workflow. You can create and launch projects directly from your systems and access comprehensive reports within your own platform. This will make your research process smoother and more efficient than ever before.
BoltChatAI Teams
Our revamped team structure groups users into teams, with credits now assigned to teams instead of individuals. Projects created are visible to all team members, ensuring that the team is always in touch with every report. Switching between teams is also a breeze, just use the team selection menu on the top bar. BoltChatAI makes teamwork effortless and keeps everyone in sync with just a few clicks.
Update Notes – June 2024
Below you will find all of our updates from June 2024:
Audio Response
BoltChatAI now supports audio responses, allowing respondents to provide answers in audio format. These responses are automatically transcribed into text to ensure the capture of every spoken word. This feature enhances your data collection by combining the depth of audio with the convenience of text, providing a more comprehensive understanding of respondents’ sentiments.
Consumer Personas
The AI Moderator now segments respondents into three distinct personas, each with a name, description, key insights and a personalised image. This feature provides a thorough understanding of different audience segments, enabling more effective strategy tailoring. Coupled with our ‘Respondent Profile’ functionality which offers detailed consumer information, segmentation and comparison of results have never been easier.
Respondent Quality
Ensuring the quality and authenticity of data is crucial for reliable market research. Our AI Moderator now automatically detects untruthful responses by analysing conversation history for consistency. Combining this with our advanced bot detection system, BoltChatAI guarantees the delivery of authentic and reliable data.
New Countries
We are pleased to announce the addition of Taiwan and Sweden to our growing list of service areas, expanding BoltChatAI’s reach to 34 countries. This expansion allows for broader engagement and richer insights across diverse markets, providing new opportunities for connection and understanding.
Update Notes – May 2024
Below you will find all of our updates from May 2024:
Request Media
Introducing our “Request Media” function. This feature enables you to ask consumers to upload photos and videos directly during their chat sessions. If the uploaded media isn’t relevant to the initial question, the AI Moderator will recognise this and will prompt them to upload another that is more relevant. All uploaded media files can be accessed on the report page and exported to your device.
Sensitive Content
Navigating sensitive topics has never been smoother. In the past, AI prompts for sensitive content such as health-related discussions faced blocking issues. But thanks to our new and improved algorithm, our AI Moderator will handle these prompts and probe as it would any other subject, ensuring your projects proceed without a hitch.
Demo Video
To help you get up to speed with everything you can do with BoltChatAI, we’ve added a new how-to video to the project setup page. When you are creating a project, you will find a concise 3-minute demo video on the right-hand side, presented by our Co-Founder and Head of Innovation, Ester. This makes it easier than ever to get your first BoltChatAI project up and running!
New Countries Added
In our quest to expand BoltChatAI’s reach, we are thrilled to share that we have added Colombia, Chile and the Philippines to our growing list of service areas. This expansion not only opens up new avenues for you to connect and engage with audiences around the world but also broadens the scope of the unique BoltChatAI experience, inviting more people to discover our innovative capabilities.
Chat Guide Translation
BoltChatAI has always had translation capabilities, but now before you launch your project, you can review and edit the translations of your chat guides. This ensures your message resonates with diverse audiences. Throughout the consumer conversation, our AI Moderator will subtly refine the text to echo a natural, conversational tone, taking into account previous responses and the flow of dialogue.
Smart Probing
We’ve introduced the ability to spotlight up to 5 key questions. Just highlight your questions to the AI Moderator when you set your project up and we’ll make sure to dig even deeper into these areas, even if the consumers’ initial responses are already detailed. This means you can get into what’s crucial for your business, like specific details about a new product or pricing perceptions. With this new feature, you can unearth those gems of insight that answer your big questions.
Earn Free Credits
We’ve added a dedicated page where you can refer BoltChatAI to your network. For every successful referral, you’ll earn free credits that can be used towards your future projects. By participating in the referral program, you not only help others discover the innovative capabilities of BoltChatAI but also enhance your own user experience with additional resources at no extra cost. Start referring today and watch your credits grow!
Update Notes – April 2024
Below you will find all of our updates from April 2024:
Topic extraction
At the heart of every effective conversation lies the ability to grasp the essence of dialogue. Our new Topic Extraction feature is designed to distil the core topics from each interaction. On your report page, you will find a short summary of these topics, accompanied by key quotes. This ensures that you have a clear view of your audience interactions, enabling you to make informed decisions and fine-tune your engagement strategies.
Custom Categories
One size doesn’t fit all, especially when it comes to the nuances of understanding your audience. That’s why you can now add your own custom category values and define your target audiences, making sure your BoltChatAI chats are spot-on relevant and effective. It’s all about making the experience uniquely yours, going beyond our list to truly tailor to your specific needs.
Custom Screening Questions
To further refine the targeting and relevance of your interactions, we’ve introduced the option for you to add a third custom screening question. This addition lets you hone in on your audience with even greater precision, ensuring every conversation hits the mark and delivers maximum impact.
For more information, please also visit our Frequently Asked Questions page.
